Customer Reviews | Dick Says Yes | Gladstone, OR & Vancouver, WA

Used Car Dealer of the Year for Washington

Dick Hannah Dick Says Yes Text Reviews

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  • I was very scorned by past "used car salesman" experiences but both Lawrence and Doug at Dick Says Yes are fabulous and truthful! I felt like I was buying a car from a friend. Best car buying experience of my life! We can’t wait to come back and buy a motorcycle from these 2 in six months or so. Thank you, thank you! I appreciate you more than you know. Doug, you truly are a breath of fresh air!
  • Doug went above and beyond for us, driving us around to different locations and carefully reviewing the paperwork. We were more than happy with his performance, not only did he find us the perfect truck, bur the next day they called to let us know they found us better financing with a lower rate. We are more than pleased. Thanks a bunch!
  • Great experience. Douglas was friendly and knowledgeable and got me into an awesome car!!!...time for a raise....I think so. For me it was great going in and talking with someone rather than being talked down to by someone or having someone tell you the car you can get. Douglas was honest and was able to help me even if my credit was rock bottom.
  • My wife and I came to Dick Says Yes to see about getting rejected for a car, we were thinking about an older car that would get good gas mileage. We were met by Doug Kenaga, who was very friendly and inviting, so we sat down and talked about the car we were looking for and how bad our credit was and the wreck we brought in on trade. Doug told us he thought he had the right car for us and I’m still thinking about the rejection coming any time. But Doug drove a little green car my wife liked, not sure how he knew that, and invited us to test drive it. My wife and I liked it and told him so, but we knew the car was too new and low miles and we wouldn’t qualify for it. We were wrong, Rock Sobeck worked for us to get us a loan that had good rates and low monthly payments we could afford. Long story short we got a great car at a great deal and rate and Dick “did” Says Yes. Thank you Doug and Rock!!!
  • I was apprehensive about buying a ’new to me’ car, but the employees at Dick Says Yes made things so much easier! James Mahin answered all of my questions and made me feel at ease. I’d recommend them to anyone.
  • We went in there thinking we would get turned away, instead, we ended up getting treated well and got a great car! We would highly recommend Jim Mahin, Ty and the management staff.
  • Rock and his team made purchasing a car as painless as can be the way it should be....I have bad credit and needed a car that i could rely on and Rock made it seem like i didnt have bad credit. I went in to see him at 10:30 a.m. and looked at vehicles that would fit me and signed all paperwork including the contract and i was done and out of there by 11:45a.m. with the vehicle. I thought i was gonna stay the whole day at the car dealer like any other car dealers, but Rock and his team has proved me wrong.. So a big thank you Rock and team very much!!!! I will pass the reference to my family and friends...
  • Buying a car is a big deal, and one that I was pretty afraid of. Lance Preston made the whole experience fantastic! He listened to what I wanted, called back when I asked, and made me actually enjoy buying a car. Additionally, everyone there was great and I would recommend this dealership to anyone in the market for a new car. Thanks guys!
  • I just bought a car from Nick Barnes at Dick Says Yes and everyone there was super friendly and worked really hard to get me the rate and payment I needed to stay in. This is my 4th car buying experience at a dealership and by far the best Nick was honest not pushy and most important he LISTENED to what I wanted. I will be a return customer.
  • I went in with a SOLID decision, and I got what i wanted within as little as 3 hours! My mother in law also went back 2 weeks later and for herself a new car! Corey Fortner did a good job as well as the whole team with really helping us out and getting us into the car we needed. The whole experience was great! Especially for my first car purchase :)
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